We’ve got you covered

Now, giving you the same peace of mind on your LCV vehicles.

We know you don’t buy vehicles to bring them back, but we know sometimes problems do happen. Our SureCheck product makes sure it’s put right so you don’t have to bring it back.

Manheim SureCheck provides the best peace of mind for your vehicle purchase, together with the most complete inspection service in the business. When you see the SureCheck logo on a vehicle be it car, LCV or CDV, you’ll know it’s undergone a thorough inspection.

You’ll also benefit from:
•    Detailed information displayed in catalogue, online, and on each vehicle
•    Independent assessment of any problem you report by qualified AutoProtect technicians
•    Our promise to fully investigate any issues you discover within seven days
•    Accessibility from any device, for a secure and portable experience


SureCheck for Cars

Which vehicle checks are included?

Our skilled team of IMI approved and NAMA accredited inspectors check major vehicle components, covering everything from your brakes and tyres to your clutch and gearbox*. You can see all the inspections for each level of cover by downloading our coverage list below.

When buying online
Don’t worry if you can’t see the window flash, you can see the SureCheck results by clicking on the vehicle inspection report within Simulcast.


Manheim SureCheck inclusion and exclusion list - click here to download

SureCheck for LCVs

Which vehicle checks are included?

Our IMI approved and NAMA accredited inspectors carry out detailed static checks on each vehicle that enables us to provide a comprehensive checklist to inform you about the condition of the vehicle. A copy of the full report for each vehicle is available to view and download online. Summary information is attached to the vehicle windscreen so it can be read before and during the auction.

When buying online
Don’t worry if you can’t see the window flash, you can see the SureCheck results by clicking on the vehicle inspection report within Simulcast.


Manheim SureCheck inclusion and exclusion list - click here to download

What if I discover a problem?

We know you need time to make extra sure your vehicle is running smoothly, and that’s why we’ve extended reporting time to seven days. All you have to do is let us know online or via the app, and we’ll get straight to work.




Simple and efficient claims process

Our speedy and straightforward SureCheck app helps you register claims and get responses faster.  

Report a problem 27/7With the SureCheck app, you can:
  • Create and submit a claim simply and quickly, 24/7
  • Upload images, videos and information to support your claim
  • Receive a guaranteed reply within 48 hours
  • Get in touch and receive updates all on your phone, wherever you are


The SureCheck app is by far the easiest and fastest way to let us know about any issues you have with your vehicle. It’s all about giving you the peace of mind that if something goes wrong, we’ll make it right. 



Download the SureCheck app here, and make your SureCheck experience even better today.


Find out more about Manheim SureCheck with these helpful frequently asked questions >
It's easy to report a problem with the SureCheck app

  • • Add information and images anytime, anywhere with the SureCheck app

  • • Call 01279 400 526 to speak directly to a member of our team

  • • Text SureCheck to 88802 for easy, direct contact

Report a problem
Call SureCheck to report a problem
* Terms & conditions apply. Exclusions apply
** LCV coverage differs to cars - see coverage list for details




Terms and conditions

Manheim SureCheck is subject to Manheim's standard terms and conditions of business and the SureCheck terms and conditions.

The cost of SureCheck depends on your Manheim buyer account type. For costs and to see all of your account benefits click here.

Find out more about Manheim SureCheck by downloading the brochure:
Manheim SureCheck Car booklet
Manheim SureCheck LCV booklet

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