A customer opening the door of a car in a showroom

Most used car buyers don't ask about manufacturer recalls


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More than four out of five used car buyers don't ask the seller about manufacturer recalls, according to a survey by vehicle history check provider HPI.

The survey reveals 83% of UK motorists did not think to ask the seller of the vehicle they now own whether the manufacturer had issued a recall notice against it.

Customer receiving car keysHPI pointed out that in recent months almost 4 million vehicles have been recalled worldwide, with both Nissan and Vauxhall recalling models due to faults. Last year car manufacturers issued more recalls than ever before, the organisation said.

"With one in 10 unrepaired recalled vehicles still on the UK's roads, and trading in the used car arena, safety must be paramount for buyers looking to invest in their next set of wheels," commented Phillip Nothard, cap hpi consumer and retail editor. "However, the good news is manufacturers offer an unlimited time for repairs, meaning second and third owners can still get a recalled vehicle fixed free of charge."

Nothard went on to note that the UK has one of the highest recall and repair success rates in the world, exceeding 90% following a recall campaign.

"Since 2011, over 6 million cars in the UK have been returned to dealers because of faults or defects, and repaired free of charge by manufacturers," he said.

HPI recently launched a new service that allows consumers to find out if a vehicle they are looking to purchase has been officially recalled by the manufacturer. The service, HPI Safety Recall Check, provides recall information on a specific vehicle using the vehicle's number plate.

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